Protecting consumers, promoting business
...BBB statistic claiming for every one complaint the organization receives, there are twenty problems never reported...From KB Homes to David Weekley to Royce and Perry, Parsons said the growing trend in building new, damaged and defective homes, however, is a problem which the BBB is looking at..."Something very bad is going on and for the first time, I am starting to wonder whether we are going to be able to keep homebuilders as members," Parsons said... In 2003, after homebuilders successfully lobbied the state legislator for a new state agency to protect them against lawsuits, the Texas Residential Construction Commission (TRCC) was formed. Since the TRCC's inception, Parsons said nothing but problems and issues arose..."Our mandate on the TRCC is that it is the law, but it is not a good law. We don't like laws like this; we want businesses to play fair."... "Half the builders hate that law. They saw some of the zealots start to affect their industry, not because they were bad but because other builders were bad," Parsons said. Furthermore, Parsons said the TRCC hurts the good builders left in the industry. "It is a terrible law. It is interesting that you look at the homebuilders who backed the TRCC law have gone south with us-Weekley, Royce and Perry."