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Please let us know what has happened to you, and let us know if you would like to help us make buying new houses safer.
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Larr Crawford
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posted 29 August 2008 14:29 CET
We just recently located a quarter size hole in 2" vent between the 1st and second floors. As you can imagine we spent many days and nights trying to determine where the sewer smell was coming from. We had the plumbers out three times doing smoke tests and finally found it. We have lived in the house for 16 months. They have repaired the hole and patch all the sheetrock. I feel some compensation is in order for the safety concerns for me and my family as well as the poor attention to a very serious problem. |
Scott Thalhamer
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posted 19 August 2008 23:05 CET
In March 2007 I purchased a home from SoundBuilt Homes, Inc. I have gone thru a nightmare of problems trying to get them to fix particular problems on the lot that I purchased from them. My best advice is: DO NOT PURCHASE A HOME FROM SOUNDBUILT HOMES, INC. OR PREMIER COMMUNITIES, INC. (both have their offices in Puyallup, WA). Many people I personally know said that they totally regretted buying a new home from these two builders. DO NOT BECOME A VICTIM TO SHODDY HOME BUILDERS!!! Would I or my friends ever buy another home from these two home builders? NEVER!!! Spare yourself the agony that we have gone thru!!!! |
MONICA FOWLER
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posted 15 August 2008 08:35 CET
Lennar Corporation. they are a Fraudulent builder. They started a community called Bell Station, in Hurst,Tx from $190k to 239K, after 30 homes they turned over the land to Fox and jacobs which will build 118K to 169K, that will totally devalue our homes, Lennar lied to us, every step of the way. |
Russ Prior
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posted 14 August 2008 17:03 CET
My name is Russell Prior, my wife Kathi and I moved to Georgia in June 2005. We purchased a new home in Douglasville in late 2005 and paid $275,000.00 for it. Since the purchase we have had all kinds of problems with the home. The builder at first was willing to fix some of the problems, but has decided that the problems are too many and does not want to deal with the headache any longer.
He has numerous subdivisions currently building in the Atlanta area, and has many commercial projects going. He has washed his hands of any responsibility and refuses to do anything else. We have hired a lawyer, an engineer to evaluate the problems, a contractor to put numbers to the fixes and a certified home inspector to help. So far we have had to take a second on the house to pay these people and have spent $15,000.00 in trying to evaluate all of the problems. As of this date the total value of items to be repaired is in excess of $128,000.00 and is climbing.
We have mold under the crawlspace, buckled floor boards, AC that does not properly work in some of the rooms, an improperly built retaining wall that is not holding back the dirt, drainage issues, over spanned floor joist’s, the list goes on and on. At one point in time he did offer to buy the house back for what we paid for it, but would not consider reimbursement of the $30,000.00 we spent in upgrades to the house, some of which were paid to him. So we would lose $30,000.00 so he could profit a second time. We should not be punished for his shortcomings as a builder.
He can build a crummy house, sell it to us knowing full well the problems, and walk away after the sale with cash in hand and no responsibility to fix the issues. In the meantime, we applied over $60,000.00 in a down payment, put over $30,000.00 in upgrades, have spent over $15,000.00 to identify the problems and try to force him to fix the problems, add to that over $128,000.00 worth of bad workmanship to bring the house to what it needs to be. We are stuck with a house we cannot sell, and the builder will not take responsibility. We stand to lose over $100,000.00. It takes a very long time to accumulate that amount of money, and we are not young enough to gain that back.
Any builder who is doing what he is doing should be forced to make the proper repairs to ensure that they will not do it again.
This is a link to the website I have to show the problems we have had http://russandkathi.wetpaint.com/, it is a work in progress and just a few items are on there but all of them will be placed on there shortly..
Russell Prior |
Pam Duimstra
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posted 12 August 2008 18:31 CET
Since JTD Design; Jay Yordt left us with a shell of a home and all the monies gone we had had to finish the home our selves. We have since found out the foundation was not level making the flooring and everything connected to it unlevel. The master shower is 3/4 inches wider at the top then at the bottom. Our hot water was connected to the toilets. A home that was to cost us $250,000 (with credits for grading, trenching, cleanup and no dumpster) has cost us over $350,000. Beware of Jay and Debbie Yordt. |
Michael Bescher
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posted 9 August 2008 16:12 CET
NAUTILUS CONSTRUCTION:
BEVERLY HILLS, FL
Construction on home and detatched garage not complete. Contractor has not paid the majority of the subcontractors that have done work on our project. The bank has refused to release final draw without a release of lien from the companies who we have received notice to owners from. I spoke with several subs who told me that he had owed them money going back 6 months on a previous job that he was paying with the draw money from OUR job. Now the contractor has called the subs and instructed them to place a lien against our property and has stated that he is going to do the same. We have paid him the money and he did not use it to pay for the labor and materials on our job. $100,000 later and we are talking with an attorney and have an incomplete project and the potential for $50K plus worth of construction liens put on our home! |
Stanley Raymond Sawyer
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posted 28 July 2008 15:18 CET
I would like for someone to take a look at the cracks that have formed on the second story of our home. The home was built in 1994 and both upstairs bedrooms have very large cracks running down to the first floor. The garage is under these bedrooms. We are not sure just what is going on but we do not think these cracks should have formed in the first place. Attention to this very important matter to us is appreciated.
I have pictures but I am not able to include in this email.
Thank you for your time. |
christine sochacki
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posted 27 July 2008 18:03 CET
We want to thank GCarey Construction for taking care of the hardwood floors. Most of the repairs have been fixed.
Thank You,
Christine Sochacki
President Manor Townhomes  |
Alan Nesensohn
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posted 24 July 2008 05:48 CET
Having a problem with reflective distortion of siding . Bothe the builder and the siding company told me that its not their problem. Can you help me . Thanking you in advance .
Alan Nesensohn |
Robert Talamantes
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posted 14 July 2008 13:52 CET
We live in Marble Falls, TX, and worked with Shawn Hazel DBA Hazel Builders to construct our new home. We were impressed in the beginning by his apparent talent and his attention to our homebuilding goals. Since the completion of our home, however, we have had several problems with the house and with Hazel. Our home, less than a year old, sustained some water damage during a rain storm. Three rooms in our house flooded as the water seemed to seep in through the walls. It took several weeks and repeated phone calls to get Hazel to respond. He showed up to caulk the rock edge on the exterior of the house. We also had some electrical problems, and he never responded to requests to have that checked out, and we eventually contacted the electrician ourselves. We have had the most trouble in regards to his dealings with subcontractors. He has failed to pay several of them (7 mos after completion) and our painter wants us to sue Hazel so he can get paid for his work. Hazel assures us he has made arrangements for payment to the painter, but the painter has yet to be paid and Hazel seems to be avoiding his calls as well as ours.
I would hate to see anyone enter into a contract with Hazel and spend the next few years taking calls from people he has not paid and trying to get warranty work taken care of. |
christine sochacki
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posted 11 July 2008 20:23 CET
July 11, 2008
To Whom It May Concern:
Thank you for taking the time to review this letter documenting the problems we are having with the builder of our new town home. I’ve composed a brief timeline/outline of the problems we have had with them since our purchase date, which is as follows:
On June 20th we purchased a town home built by G Carey Construction. We did our walk through on June 18th and there were some issues presented to the builder at that time.
- Hardwood Floors needed to be re-sanded and stained
- Broken microwave and refrigerator (this has been resolved, but this took 20 days to get it resolved)
- Broken ceiling fan
- Screen in basement ripped
- Countertops in kitchen dull and poor finish- I was told this would not be something the builder would correct.
All of these items were on our final inspection list, and we were promised that all these items would be corrected to our satisfaction.
I have tried talking with the builder, but every time I call I get the same answer - he will send someone out, but so far, no one has come out. The last call I made, on Thursday July 3, 2008, I spoke to his assistant, Donna at 630-529-9781. She indicated she would not be able to send anyone out for months or maybe never, and then hung up. She also said that we are not her first priority.
Apparently, at one time G Carey Construction had the manpower to fix and repair issues. But during the bad market, he has had to let the good people go and hire 1 or 2 people without any experience to finish what he had started. This builder built 25 town homes 2 years ago and has only sold two homes and he is renting two homes. He should be grateful that we bought one since the real estate market is so depressed at this time. I saw the models before buying and his models do not look like the house that I bought. This builder is less than honest. The quality of work is not what was promised when we were considering purchasing one of his homes.
It’s obvious how disappointed and frustrated we are at this point. When you spend over $300,000.00 for a home, you expect it to be the quality you selected, and you have a right to get what you paid for. At this point, we just want our repairs made and a monetary reimbursement for items in the house that were not of the same quality as represented by the model and what we personally selected and paid for. We have not yet been billed for association fees, but general maintenance is also not being provided.
We had talked to the original realtor Amanda Wallace with Prudential Preferred Properties 773-909-3739, the builder was using to sell his properties, and while I have no documentation, she indicated that they are also taking the builder to court, as he is rejecting offers to buy, based on discrimination.
Please feel free to call me at 630-965-0280 with any questions or suggestions you have. We really appreciate you help in this situation and eagerly await your response.
Sincerely,
Christine Sochacki
831 Jameson CT East
Carol Stream, IL 60188
President Manor Town Homes
630-965-0280 |
MDFB
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posted 25 June 2008 08:30 CET
Keystone Crossing Community is located within Research Triangle Park,NC. a factor in making my decision to reside here. . In my initial purchasing experience, I felt that as a home buyer, making a lifetime investment with Keystone Crossing should ultimately be both a joyful and exciting process. However, since purchasing my home I have been treated poorly. The sales office might treat you well before closing. However, after the closing, when I attempted to get answers to questions or have requests, they actually kicked me out of the sales office and asked me never to return. I have worked with a lot of builders before (including Pulte, Centex...). I would really suggest you do your homework and talk to Keystone Crossing neighbors before you buy any property from Perry Builders and Jordan Built homes. You may be shocked by what you find out. |
Erin
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posted 24 June 2008 18:39 CET
My name is Erin Beardsley and I live in Chambersburg, PA. I am writing to you because my family is suffering at the hands of a home builder whom we bought a house from in April of 2005, Sponseller Homes. My home is a basic split level house with a finished lower level family room that consists of a full bath room, laundry room, sump pump room and a common area which we use as a family room. In addition, there is a crawl space which is used to store all of our storage. Our lower level family room has flooded 3 times since we purchased it, each time ruining all the carpeting, bathroom flooring and whatever possessions were on the floor in our crawl space.
The first flood occurred in January of 2006. On this occasion, we lost the majority of the basement flooring to include, carpet, padding, and some wood molding. In addition, many of our personal possessions were destroyed. When the first flood happened I was 3 months pregnant with our son. I was attempting to move all our possessions out of the crawlspace when I started having contractions. I was forced to stop working and had to lie down and watch as our possessions were ruined.
Immediately after the flood Sponseller Homes was contacted. As a remedy to the water issue, they decided to install a larger sump pump in place of the current pump. Sponseller Homes did not offer to help with the expenses incurred by the flooding to include, clean up, disposal, repair, and replacement.
Four months later, in May of 2006, the second flood occurred. The brand new carpet, padding, and molding that had just been replaced were again ruined. In addition, on this occasion, the linoleum in the bathroom had been destroyed. I was still pregnant and again, was put under an enormous amount of stress.
Sponseller Homes was again contacted. This time the remedy was to dig a second crock and install a second sump pump. Instead of a crock similar or bigger than the original, Sponseller opted to dig a 12”X 12” X 11”deep crock next to the main sump pump. The second pump barely fits into the crock allowing for little to no space between the pump and the walls of the crock. The crock is so insufficient that it is almost impossible for an individual to fit a hand inside the crock to manual turn on the pump.
Our home flooded for a third time in March of 2008. There was a hard rain and the main sump pump could not keep up with the amount of water. The water level rose above the top of the sump and spilled out onto the floor. The water also came in through the edges of the foundation and up through substantial cracks in the floor. Additionally, the second pump Sponseller had installed to combat such an issue was rendered useless as it had never even kicked on. Again, the carpet and padding that had been on the floor had been destroyed. In addition, the linoleum in the bathroom had bubbled up and now the drywall had been damaged at various places along the base of the walls around the lower level of the house.
Sponseller Homes was again contacted. Didn’t bother to install any replacement flooring or help with the clean up so the burden of clean up and restoration rest solely on us. We also have a large crack that covers the entire common area that gets worse with every flood. Sponseller has now offered to pay for 3 more sump pump be installed right next to the 3 we already have bringing the total to 6 sump pumps for an 1800 sqft home.
Searching for answers why our house won’t stop flooding I came across aril photos taken at least a year before our home was constructed. The photos showed our lot with a drainage pond where my house now sits. When I found these photos I began asking people in my neighborhood about this drain pond and I found that not only was it a pond but several people witnessed my home under construction with over 3 feet of water in the lower level family room that was never disclosed to us at all by Sponseller Homes at any time. I also consulted with a neutral builder who stated that our main sump crock was only 17”deep and the standard is at least 23” deep. When asked, the superintendent stated that he couldn’t be sure if there were any interior or exterior drain tiles installed when the foundation was poured.
We have asked Sponseller Homes to buy us out of our home and they have refused and are prepared to take us through arbitration that we can’t afford in the first place. My family is a single income family and I have 2 kids who we need to provide for. We have spent a lot of money ourselves that we could not afford to try to remedy this problem and I am now facing the possibility that my family is being exposed to toxic mold and that we will never be able to use ¼ of our home that we paid and still are paying dearly for. I am starting to see that we are just an inconvenience to this builder and since we have no money or political stature we will just be swept under the carpet and forgotten about while they move on a destroy someone else’s life.
We are begging for help in any way we can get it and I am hoping that someone will help me stand up to this builder who obviously cares nothing for its customers or it reputation. I do not have any hope that arbitration is going to work in our favor to help us based on research I have found on the matter. The value of our home has dropped with every flood in no doubt suffer considerably when there are 6 sump pumps in one 6’ X 8’ room to control the water to a 1800 square foot house.
Sincerely,
Erin Beardsley |
Bob W
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posted 22 June 2008 08:41 CET
---TopNotch Homes / CMS Sullivan builders---
Located in Massachusetts, Dracut (Meadow Creek), and NH are DECEITFUL and UNSCRUPULOUS!!!
I have had many repair issues that have taken about a year of arguing with them and their vendors - and the major items have NEVER been repaired. The Forman and the broker they use were at times belligerent. If I could do it all over again I NEVER would have chosen TopNotch Homes / CMS Sullivan builders. Judging by my experience these builders could not care less about the buyer.
The whole process was a nightmare. They still refuse to make things right. I had to file a formal complaint just to get warranty service - the foreman, builder and their broker have lied to me. They never apologize or even admit a mistake has been made. If you’re thinking about using TopNotch / CMS Sullivan builders please reconsider or send me an email before you commit.
A sample of problems with TopNotch Homes / CMS Sullivan builders:
Settling Problems
Broker lied about options and allowances
Forman lied to cover up mistakes
Damaged doors installed
Information withheld
Incompetent Broker
…and during all my troubles the builders and their electrician were literally playing golf!!!
The rationale of TopNotch Homes / CMS Sullivan builders eludes normal reasoning. If they had been truthful and committed themselves to the repairs I’m entitled to I would have offered a recommendation, but they instead chose to screw me over. |
neri
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posted 15 June 2008 19:29 CET
hello, I have had my home for 6 years and I we have had a horrible experience with my airconditioner. 1st we have had 2 compressors changed each of the last 2 years and also with other parts, My homebuilder says there is nothing they can do but I think I got ripped off with this junk.
neri navarro
254-791-1243
254-541-8883
254-771-3080
254-718-2813
please help!
thanks! |
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