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Please let us know what has happened to you, and let us know if you would like to help us make buying new houses safer.
Tell us your story. click here
Wendy Meng
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posted 12 July 2009 10:10 CET
DONT BUY DREES HOMES !!! aka Auscherman & Zaring homes!!
Drees homes built us a 900,000 home that wasn't even buit to IRC. As a result of using SUBSTANDARD material and NON SKILLED LABOR, the house became a breeding ground for TOXIC MOLD!! We repeatedly asked for their assistance, which they refused!! After being in hospital 7 times over the course of a year with severe migraines,heart palpitations,tremors and tachycardia, we abandoned the home. We filed a lawsuit against DREES which we WON in Dec o8.
Drees repeatedly still denies all claims of negligience, even though a jury found them GUILTY of NEGLIGIENCE,CONSTRUCTIVE FRAUD and in violation of the VIRGINIA CONSUMER PROTECTION ACT.
DREESs does not care who they hurt or the quality of homes they build. They won the best builder award in 2008 from an association that they PAY to be a part of!!
Stay away from Drees homes!! Read more at www.donttrustdrees.com.
This nightmare has changed our family's health and lives forever-and even after being found GUILTY!! They refuse to compensate or help us in any way. This has been going on for almost 4 YEARS!!
DONT TRUST DREES HOMES!!! |
Mitch
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posted 6 July 2009 19:06 CET
I have a home defect case that appears to be identical to the Culls and by no odd consequence is a Perry Home. We have been seeking resolution with Perry since 2004. The warranty company Home Warranty of Texas and Perry engineers have agreed that the foundation has failed. We are in the arbitration process, but now Perry Home has been informed that the warranty company feels that Perry is responsible since the problem can be traced back to years 1 and 2. We would like to talk with the Culls if they are not winded from their personal case with Bob Perry. Respectively, Distressed |
sandy
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posted 29 June 2009 15:28 CET
Sorry I didn't mean to double post my complaint and I can't see any place to delete it. Sandy |
sandy
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posted 29 June 2009 15:16 CET
Builder was Roger Thornton in Dandridge TN. House was finished in Dec 07. Our contractor took short cuts. His son did the billing and this was his full time job. The house was cost plus 15%. We were double billed well over $10,000. These were things I caught but somethings in the construction we cannot tell how many we bought. When I caught the things double billed we later got a credit. He hired a relative to do the grading. Our grading was over $12,000 for footers and our septic. After they graded in around the house they put the soil above the Hardy Board. I kept telling him that I had read the Hardy would not warrenty there siding if the soil was within so many inches. He said he would charge us again if he graded to move the soil lower like it should be. He also said we had enough soil and didn't need all that they dug and he was building a house for his son and would give us back some money for our top soil. We have 10 acres and our soil was very rich from all the cow manure. He gave us back $100 for 6 loads and said it was doing us a favor . He left us with red clay. Our exterior doors have gaps in them and it was just recently that Jeld-Wen came out to look and there report was they were installed wrong. The doors are going to have to be completely taken out to be installed correctly. One door in the garage the water runs under and we have T-111 on walls and the wood is roting. He notched our floor trusses and after we moved in we hired a building inspector that wrote in the report this could cause the house to shift. Roger Thornton the builder came back and added some boards to the notched floor trusses and they regraded the yard but just enough to get below the seal plate. Even with that grading we had a moat around the house when it rained. He put AZEK trim on the house and the installation was awful. I called AZEK to see if I could find someone to make it look better. I had one estimate that was $10,000 to take down and put it back and thought the company might know someone cheaper. The territory manager came out and said it was the worst instillation he had ever seen he even added a monkey could have done a better job. He gave us the name of someone and they redid the front of the house .this cost $3000.00 labor plus $500 for more AZEK. The back his estimate was $5200 labor. This was not any painting or caulking nail holes. We are in the process of someone else doing this work. But we have had to buy more AZEK that has cost us $2000.00 to get it correct. Roger used different thickness and we had already paid for $2500 in AZEK during the construction. Some of what was taken down is not even AZEK it is not anything anyone can identify. Our gutters are to small and they have leaked since they were installed. Our estimates to put new ones up have been $3000-$4000. We have been out over $15,000 for this rework and we still don't have a side walk. He put used lumber in some of the flooring and I think this is the area called squash box I can see dates on it from 04. The lumber he used to reinforce the notched floor trusses was used. I am finding all kinds of bugs that the pesticide companies don't know what they are some look like powder post beetles but so far none of these companies treat wood boring beetles. We had built two other houses when we lived in a different part of TN these were not cost plus and I didn't fully understand it. I didn't know we would be paying $22.50/person /hr on his crew. Often they were leaving and we didn't keep up with there time but toward the end we did make notes who was working and after we moved in I ask to see time sheets. Some of these days there was not anyone here. Even Roger billed us for over 10 hrs labor two months before we had a contract. We had three rolls of tyvek stolen that was supposedly delivered when the footers were all that was done. We have a fence that goes all the way around the property and a farm gate that was locked the entire time the house was built. Also this tyvek was stolen before it was ordered. Can't figure that out. He filed a police report but the dates are all wrong. The invoices we were to receive were put on a CD and the billing was always late and there were always invoices missing with a letter saying if some of the invoices were not included it would show up on another billing. All this made keeping track of materials impossible. I ask for the orginal invoices but they would not let me have them. Ever billing things were ordered and then sent back and this was things we were to get a credit for but then some of these were sent back and then reorded the next day. Just more confusing to keep track of the cost. We cannot even tell how many doors we have paid for. I think Roger Thornton should be investigated he is a crook and hiring him has been the biggest mistake we have ever made. There is more but had to know how to put in writing without it being to confusing. I have pictures of all this and reports to back it up. He did make plenty of trips to do rework this is just the things not fixed .
Sandy Ellis in TN |
sandy
 |
posted 29 June 2009 15:10 CET
Builder was Roger Thornton in Dandridge TN. House was finished in Dec 07. Our contractor took short cuts. His son did the billing and this was his full time job. The house was cost plus 15%. We were double billed well over $10,000. These were things I caught but somethings in the construction we cannot tell how many we bought. When I caught the things double billed we later got a credit. He hired a relative to do the grading. Our grading was over $12,000 for footers and our septic. After they graded in around the house they put the soil above the Hardy Board. I kept telling him that I had read the Hardy would not warrenty there siding if the soil was within so many inches. He said he would charge us again if he graded to move the soil lower like it should be. He also said we had enough soil and didn't need all that they dug and he was building a house for his son and would give us back some money for our top soil. We have 10 acres and our soil was very rich from all the cow manure. He gave us back $100 for 6 loads and said it was doing us a favor . He left us with red clay. Our exterior doors have gaps in them and it was just recently that Jeld-Wen came out to look and there report was they were installed wrong. The doors are going to have to be completely taken out to be installed correctly. One door in the garage the water runs under and we have T-111 on walls and the wood is roting. He notched our floor trusses and after we moved in we hired a building inspector that wrote in the report this could cause the house to shift. Roger Thornton the builder came back and added some boards to the notched floor trusses and they regraded the yard but just enough to get below the seal plate. Even with that grading we had a moat around the house when it rained. He put AZEK trim on the house and the installation was awful. I called AZEK to see if I could find someone to make it look better. I had one estimate that was $10,000 to take down and put it back and thought the company might know someone cheaper. The territory manager came out and said it was the worst instillation he had ever seen he even added a monkey could have done a better job. He gave us the name of someone and they redid the front of the house .this cost $3000.00 labor plus $500 for more AZEK. The back his estimate was $5200 labor. This was not any painting or caulking nail holes. We are in the process of someone else doing this work. But we have had to buy more AZEK that has cost us $2000.00 to get it correct. Roger used different thickness and we had already paid for $2500 in AZEK during the construction. Some of what was taken down is not even AZEK it is not anything anyone can identify. Our gutters are to small and they have leaked since they were installed. Our estimates to put new ones up have been $3000-$4000. We have been out over $15,000 for this rework and we still don't have a side walk. He put used lumber in some of the flooring and I think this is the area called squash box I can see dates on it from 04. The lumber he used to reinforce the notched floor trusses was used. I am finding all kinds of bugs that the pesticide companies don't know what they are some look like powder post beetles but so far none of these companies treat wood boring beetles. We had built two other houses when we lived in a different part of TN these were not cost plus and I didn't fully understand it. I didn't know we would be paying $22.50/person /hr on his crew. Often they were leaving and we didn't keep up with there time but toward the end we did make notes who was working and after we moved in I ask to see time sheets. Some of these days there was not anyone here. Even Roger billed us for over 10 hrs labor two months before we had a contract. We had three rolls of tyvek stolen that was supposedly delivered when the footers were all that was done. We have a fence that goes all the way around the property and a farm gate that was locked the entire time the house was built. Also this tyvek was stolen before it was ordered. Can't figure that out. He filed a police report but the dates are all wrong. The invoices we were to receive were put on a CD and the billing was always late and there were always invoices missing with a letter saying if some of the invoices were not included it would show up on another billing. All this made keeping track of materials impossible. I ask for the orginal invoices but they would not let me have them. Ever billing things were ordered and then sent back and this was things we were to get a credit for but then some of these were sent back and then reorded the next day. Just more confusing to keep track of the cost. We cannot even tell how many doors we have paid for. I think Roger Thornton should be investigated he is a crook and hiring him has been the biggest mistake we have ever made. There is more but had to know how to put in writing without it being to confusing. I have pictures of all this and reports to back it up. He did make plenty of trips to do rework this is just the things not fixed .
Sandy Ellis in TN |
jack r. crummett
 |
posted 29 June 2009 13:04 CET
I met with my builder roger fedro 6/26/09 to talk about the sloppy work done on my stairs & decks he told me he needed a change order in the amount of 8000$ to do the repairs. this is nuts i have paid all but 4500$ of the158000$ that i contracted for. the stairs were not built to irc code why should i pay. |
Joanne & Jerry Cote
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posted 24 June 2009 13:00 CET
My husband and I moved to Arizona in Nov. of 2008. We have rented a home here, and our Home in NH was rented before we left. We decided that we would like to own a home here and set out to find the perfect home within our budget. We found that we wanted to have a home built and met with Beazer Homes, signed all the paperwork and proceeded to be pre qualified for a home loan in mid May of 2009. On May 24th, my husband suffered from chest pains and I took him to the Hospital, where they immediately admitted him, he was kept there for 3 days with heart disease and High Blood pressure. I called Beazer homes and told them the issue and asked that they put on us hold, not 5 days later, Our tenents in our home in NH decided that they were moving, which left us with the full mortgage in NH plus a mortgage here, knowing that there wasn't any way we could afford two mortgages we asked to withdraw our application on the home, the only way that we could afford towo places was if one was sold or rented. The house in NH is still on the market and the realtor hasd not been able to rent it. I went banck to BOA and asked that they disqualify my loan as I did not qualify, my debt to income ratio is at 66%. They refused saying that I still qualified, I have been turnind down by other Banks here in Arizona because off that. Beazer will not give me back my 5,000.00 deposit saying I backed out, this is not true I do not qualify for a morgage with BOA though they say I do. If BOA disqualified my loan then Beazer would have to give back the deposit. I work hard for my money and I feel that both Beazer and BOA are forcing me into a situation that will force my huusband and myself into Bankruptcy, we now have excellent credit and have worked very hard to keep it. I just want my money back, Beazer and BOA (Bank of America) are hand in hand and this is just not right to force us to purchase something we cannot at this time afford to take on. I will be glad to show anyone my pay vs. what my obligations are.
Thank You |
jack r. crummett
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posted 18 June 2009 12:24 CET
fedro custom holmes in galveston tx. hasnot finshed my new home in galveston. we were red taged by the city of galveston three times before move in. hand rails too high ,hand rails to narrow, and over the building line by 10inches. master bath is unuseable no shower door chalk and paint. contract calls for a simple shower down stairs .builder refused to install. we lost our house to a fire mar. 11,2008 contracted aug.11,2008 then ike sep.12,2008 i need help. thank you jack |
cedric
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posted 3 June 2009 19:36 CET
HECTOR LOPEZ OF DESIGN BUILD ARCHITECTS IN, HOUSTON TEXAS. BUILDER #21601 STATE TRCC. HE BUILDS HOMES AND DOESN'T PAY HIS CONTRACTORS. HIS ADRRESS IS 1199 KATY FREEWAY, ST 505 , HOUSTON,TX. 77079 HIS TELEPHONE IS 713-385-6270 , I AM A HOME OWNER . better business bureau and texas residential construction commission will be notified |
Beverly Cockrum
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posted 28 May 2009 16:06 CET
Beware of Gracy Homes, Gracy Custom Homes, Gracy Rain Gutters, and anything else owned by Kenneth and Karen Gracy. They dont build anything but defective homes. Homes with bad and incorrect wiring (not up to state code), septic systems they dont maintain as part of the homeowners contract, doors and windows that are not plumb, parts are USED not NEW and walls that are not straight. Holes in plumbing systems, etc. HVAC systems that only cool part of the home and the list goes on. Walls that holes were cut too big for the wall plugs, windows atop the homes that leak and drain into the garage when we get torrential rains. This man only builds in the County and currently is building in Grayson Count (Sherman - Denison Texas Area). I understand he was asked to leave Collin County because of his BAD practices. Buyer Beware! He also has binding arbitration in every contract. Therefore you are screwed when you home falls apart! Do I sound unhappy? You have no idea! If you want to know more, just email me at sunnydale50@verizon.net. |
Dick Pittenger
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posted 28 May 2009 11:41 CET
We are Trimark Pacific Homeowners from 2003. We have had a/c problems since the beginning which have not been addressed by Trimark. Our latest expense was to pay a repair man who they sent out costing us $552.00 in November. Their cust svc rep, Jennifer Washburn, told us they'd split the expense after repair. I've left numerous correspondense on their www, as well as three voicemails, none of which were returned. We have now spent over $1000.00 attempting the repair, all out of our pocket with the compressor now failing.
In the cool part of last winter, we also found about a four inch, unfinished opening above our stove fan. It runs approx five feet in total length and lets open to the interior exhaust and roof. We'd not seen this before, just thought we were not able to keep our family room warm because of all our windows. I also left messages about this problem, but again, was never contacted.
I'm aware that a builder is responsible for construction flaws up to ten years after sale, so this is very frustrating.
Terry Ellis was the Cust Svc Mgr at the time who had ok'd a leak repair inside our bath wall, but neither him or Ms Washburn have done anything to satisfy these two situations.
Their phone ctcs are: Terry Ellis 949-609-1314 Jennifer Washburn 949-609-1303
If anyone else has had similar situations with Trimark, welcome an email from you - dpitts4@juno.com
Thanks for your time, Dick |
Don Parvin
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posted 26 May 2009 14:38 CET
I am a Trendmaker Homes homeowner. I have a structural defect that TH refuses to repair. The defect consists of a 1/4" crack in the middle of the brick above the garage lentle. This is typical of a TH response. The quality has proven to be among the worst of the four homes that I have owned. Do yourself a favor don't waste your money on a Trendmaker Home. |
Dave Romesburg
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posted 21 May 2009 16:42 CET
We updated our website and created a new website.. Please review and help support us.. Heartland Homes Pittsburgh built our Townhouse. After numerous attempts, our 1 year warranty ended, nothing was resolved, water continued to infiltrate our home. Flood into our electrical panel, literally spill into our foyer ceramic floor, etc. We contacted the Pittsburgh BBB and filed a case, then went to trial (long 5 year story cut short on this page), however our websites are fully detailed...
We won the VERDICT that the Judge did find issues with our home. The story then gets a little longer, so please go to our website for more details..
http://www.daverome.com - full details from start to finish, including over 500 photos and a complete 5 year timeline.
http://www.aloveheartland.com - high level details and photo timeline only.. There are links to both sites posted on each site...
Major water infiltration into our entire cinder block foundation. Water infiltration into our foyer from under our front door. Water infiltration into our electrical conduit outside our home, which resulted in corrosion in our electrical panel we had to replace or risk a fire hazard. 3 months after closing on our Heartland Homes new home, water infiltration starts. We contact the builder immediately and throughout. Now 5 years later, after we removed brick to verify if flashing was installed, replacing our electrical panel, etc, our Heartland Homes custom built home in Pittsburgh still has issues.. Check out our site and thanks again!!
There is a BLOG link on our site as well for folks to post issues they have had with their homes..
Heartland Homes Pittsburgh - our 5 year experience with our new custom built home.
Our custom built Heartland Homes Pittsburgh home. Our detailed 5 year timeline of water infiltration issues with our home. |
Katie
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posted 12 May 2009 16:09 CET
Top Notch Homes Vendor Ratings
Rating Scale: 1 (worst) – 10 (excellent)
The following is a consensus of customer feedback regarding some of the vendors used by Top Notch Homes.
C&K Appliances: Okay service, nothing special. Prices aren’t too bad. Returns are subject to 30% restocking fee. Average experience. Rating: 7
Jay Elston Plumbing: Nashua, MA Awful service. Jay lied to customers about ordering parts when he actually had no intention of getting back to anyone. His work was second rate, i.e., mismatched plumbing components, sewer odors coming through the sinks, didn’t return calls, attempted repairs with silicon sealer, etc. Rating: 2
Cabinets by Norfolk Factory Direct, Nashua, NH Excellent customer service. Good workmanship. Very unusual for a Top Notch vendor. No complaints to date. The good news is you don’t have to buy a Top Notch Home to hire them! Rating: 10
Flooring: Carol’s Carpets, Chelmsford, MA Products weren’t bad. Initial estimates have a tendency to be a little high, but costs decrease somewhat if customers ask detailed questions regarding the installation costs and room measurements. The owner can be a bit argumentative at times. Rating: 6
Design Lighting, North Andover, MA Helpful salespeople. Good products available. Be careful! The allowances cover the cheapest products. When upgrading, costs add up fast!!! Rating: 8
Gutters: Quality Insulation, Nashua NH Insulation service isn’t bad. As far as gutters are concerned they did terrible work. They used regular clear silicon to seal all the seams and it didn’t last. Also, they don’t install enough downspouts. It is strongly recommended to use another vendor for gutters. Rating: 2
Electrical: BST Electric, Tewksbury, MA Friendly, but …why is there always a but, sloppy and lazy. Customers have had damaged lights installed, fixtures not properly tightened, missing bulbs and switches, damaged electrical boxes, etc. Problems literally took months to solve! Rating: 6
Door Knobs: Jackson Lumber, Lawrence, MA Cheap garbage. Keep a budget aside to buy new doorknobs and have the locks changed. The builders don’t allocate money for good quality doorknobs. What do you want for $600k ? Rating: N/A
Hardwood Flooring: Quality Floorcraft, Pelham NH Flooring, …yes Quality, …No? Rating: 5
The Ultimate Bath: Bathroom and Kitchen Products, Lowell, MA It ought to be called the Ultimate Price. Watch out for Marianne. She pushes the products that yield her the highest commission. Kohler products aren’t bad, but they are expensive. Allowances cover the least expensive product line. Rating: 4 (if they use Jay Elston Plumbing) Rating: 7 if they don’t.
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John Niermeyer
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posted 11 May 2009 10:10 CET
May 11, 2009
To Whom It May Concern: In Nov. 2007 I purchased a home from DH Horton. The HOA in 2003 we were told that the neighborhood would solely consist of Trendmaker and David Powers homes ranging from the low to high $200,000 range, and David Weekley and D.R. Horton homes ranging from the $150,000s to the $180,000 price range.
The developer did not continue developing the neighborhood and sold the remainder of the neighborhood (almost half of the remaining lots) to KB Homes. We purposely did not purchase a home in a neighborhood containing KB Homes as we are aware of the devaluing effect this homebuilder has.
KB Homes (as both the only developer and the HOA board – on which there is NO neighborhood representative) changed the deed restrictions to allow themselves to build houses that are substandard to our neighborhood.
KB Homes is replatting 49 lots that were 65’ into 69 lots that are 45-48’, to build their $70,000 homes on right in our very own backyards. These homes consist of two bedrooms, a one car garage, siding on three sides of the home.
KB Homes announced that the public hearing is scheduled for Thursday, May 14th 2:30 pm, City Council Chamber, City Hall Annex, 900 Bagby, Houston. The public hearing is only a formality due to state regulations. The residents were told as long as KB Homes is not violating our deed restrictions they can do what ever they like in regards to our neighborhood. Since KB Homes has control over our HOA, and we currently do not have a Stablewood Farms resident on the Board of Directors, KB Homes has changed the deed restrictions as of November 2008 to accommodate their $70,000 (1000 sq ft) homes. KB Homes are now in compliance with the newly written deed restrictions without any resident input. This is unethical behavior.
We are concerned about the fact that KB is the developer but even more concerned about this price point and what it is going to do to our neighborhood environment, the values of our homes and the overall look of the neighborhood.
We, the residents of Stablewood Farms, wish to take a stand and fight for our home investments, especially in today’s economic distress.
Please advise us of how we, the residents, can cease the intentions of KB Homes to build sub-standard homes in our neighborhood that will drastically decrease the value of all of our homes in this crutched economy. We do not wish to fall victim to KB Homes lies and deceit. The residents of Stablewood Farm would greatly appreciate your help. Thanks John Niermeyer 16107 Spur Canyon Ct. Cypress Tx. 77429 713-202-6938 |
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