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ABC Special Report
Investigation: New Home Heartbreak
Trump - NAHB Homebuilders Shoddy Construction and Forced Arbitration

Organizing your community to bring public attention to builder’s bad deeds and seeking assistance from local, state and federal elected officials has proven to be more effective and much quicker for thousands of families. You do have choices and alternatives.  Janet Ahmad

Warranties-Latest News
StoneWall Homebuilder in the news again - Warranty! What Warranty?
Thursday, 21 October 2010

SA Home Builder Hit With Warranty Complaints
In March, the Defenders illustrated Mike Urzendowski's problems with his Stonewall Custom home: A cracked driveway and stucco, and flashing that allowed rain to come inside the house. Another StoneWall customer ..."The one thing I want is the house I paid for," said Lisa Forsyth, who moved into her StoneWall home last year.  Now, Forsyth said her home has cracks in the tile, in the patio, the brick archways and the driveway.  She said only duct tape keeps her bedroom door from blowing open and that StoneWall will not honor its warranty even after an inspector's report and a lawsuit. "I want the defects corrected; I want to come home to a house where I can raise my family in a safe, happy manner," Forsyth said. Related article: Man Asks For Settlement From Homebuilder 

Texas Real Estate Commission ordered the National Home Protection to cease and desist
Thursday, 25 December 2008

Warranty Company Facing Possible Action from Texas AG
When FOX 4 started investigating, we found more than just angry customers of National Home Protection. We also found the New York City based company is not licensed to do business in Texas. The Texas Real Estate Commission ordered the company to cease and desist back in early 2007, and has demanded the company stop selling home warranties in Texas. But the company never responded, according to TREC attorney and Assistant Director of Enforcement Beverly Rabenberg.

Atlanta WSB TV: Home Warranty Nightmare
Monday, 25 February 2008

Home Warranty Nightmare
A Channel 2 Consumer Investigation is prompting action from state regulators. They saw the video that you're about to see -- a Paulding County house is actually breaking in two. Channel 2's Consumer Investigator Jim Strickland says it isn't just about the house, it's about the home warranty.  See Video Report...

Construction Litigation Law - Judge say builders warranty "A Useless Piece of Paper"
Saturday, 06 January 2007

Superior Court Judge Finds New Jersey's Home Owner Warranty Program "A Useless Piece of Paper"
“I am well aware of the RWC program, the homeowner warranty program, and the election of remedies. It is set up with the specific goal in mind that there is declining coverage for the benefit of the homeowner, it declines. This is a program, even though it is distinguished by the Legislature, as a homeowner warranty, it is basically a safety net for the builder, as opposed to the homeowner.”

Home Warranties
Friday, 03 November 2006

Home warranties: Good or good-for-nothing?
As with a new home warranty, you want to read the policy on a one-year warranty and understand what's covered and what may be excluded. Usually, one-year warranties cover the "moving parts" of a home, like appliances, heaters and air conditioners, and do not include conditions caused by poor construction or bad maintenance.

Commentary - Builder Warranty A Disclaimer
Friday, 07 April 2006
Subject: Texas new home warranty - A Builder's Disclaimer
TRCC seems to have no authority to help homeowners, but has plenty of authority to help builders. The agency set a new standard for "good enough for the public," meaning substandard minimums. Behind these standards is a scandal involving Texas A&M and the Construction Science Department that received a $40,000 TRCC grant to draft a State Limited Warranty and Performance Standards. The co-principals heading the project are two attorneys who are not construction experts, but in fact Business Risk Management experts.
Bankrate.com - Home Warranties
Thursday, 02 February 2006
Home warranties: Good or good-for-nothing?
 With a new home, "The warranty is only as good as the builder," says Janet Ahmad, president of HomeOwners for Better Building, an organization that promotes good home building and consumer-friendly legislation. "There are some good builders who stand behind what they build."... If you see stipulations in the warranty that bother you, like mandatory binding arbitration or a liability limitation clause, alter the contract, says Ahmad. "Strike them out. Say, 'Do you have a problem with that? Why do we need a limiting warranty that limits the builder liability?'"  The bottom line, says Ahmad, if a warranty seems restrictive or unfair, don't sign it. "I think consumers need to say, 'No, I'm not accepting your warranty.'"
Birth of the Texas Home Warranty
Saturday, 25 June 2005
Home Warranty or Builder Disclaimer?
Homebuilder Spend less on Warranty Issues
Sunday, 20 February 2005

Homebuilding Industry Warranty Spending is Extremely Low
New homebuilder warranty claims are low, while homebuyer complaints are at an all-time high? 
When buying an airplane, helicopter, a car, a washer or dryer, computer, printer, desk or even an office chair, the percentage of dollars spent by the manufactures on customer warranty issues is greater than that spent by the homebuilding industry on defectively built new home warranty claims.  The percentage of earnings spent by a builder on warranty issues of a new home is as little as 0.3% while Gateway reported 6.2% and Lexmark International, a manufacturer of printers spent 9.7%.  Read the entire series: Warranty Week Six Part Series    

ATTENTION:Individuals who have the new home warranty HBW and feel they have been treated unfairly or
Wednesday, 01 September 2004
ATTENTION:Individuals who have the new home warranty HBW and feel they have been treated unfairly or been adversely affected by an unfair arbitration, please read and respond: Background: Home Builders Warranty (HBW) has a history of selling new homebuilder warranties and declining 86% of all homeowner claims.  There is wonderful news out of Washington – Public Citizen founded by Ralph Nader has been investigating HBW and its conflict of interest with Construction Arbitration Services (CAS) and is calling for investigations in 12 States.
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