Consumer complaints rise at BBB
The Charlotte-area Better Business Bureau processed 11,389 complaints from consumers last year, a 30 percent increase on the 8,776 in 2005. Top industry complaints for the area were in the following industries: home improvements and remodeling, auto dealers, home builders, furniture and auto repair and service.
Consumer complaints rise at BBB
The Charlotte-area Better Business Bureau processed 11,389 complaints from consumers last year, a 30 percent increase on the 8,776 in 2005.
Top industry complaints for the area were in the following industries: home improvements and remodeling, auto dealers, home builders, furniture and auto repair and service.
The 2006 statistics show consumers requested over 282,000 company reports on member and non-member companies in the 20-county area.
In 2005, some 261,000 company reports were requested.
The Better Business Bureau of Charlotte and the Southern Piedmont is a nonprofit organization that seeks to resolve disputes and provide information on ethical business practices.
http://charlotte.bizjournals.com/charlotte/stories/2007/01/08/daily18.html |