TRCC site is no help
Although I filed complaints against my builder and received numerous letters from state officials, including the attorney general's office and Gov. Rick Perry, stating they were forwarding my complaint to the Texas Residential Construction Commission for action, my complaint does not show up on the Web site. Texas Residential Construction Commission obviously has made a concerted effort to hide the true number of complaints filed against homebuilders? Perhaps it's something I should have expected, since TRCC is run by the homebuilders for the protection of homebuilders. Website: Destiny Home Horrors
TRCC site is no help
Sunday, January 7, 2007
Re: "Agency offers data on builders â Web site allows users to research companies, remodelers," Dec. 25 Metro.
After reading this article, I decided to conduct a search for myself regarding my builder.
Although I filed complaints against my builder and received numerous letters from state officials, including the attorney general's office and Gov. Rick Perry, stating they were forwarding my complaint to the Texas Residential Construction Commission for action, my complaint does not show up on the Web site.
After my fruitless search, I decided to call and ask for help obtaining the information on the site. I was told I must send an e-mail, fax or letter requesting complaint information through an official open records request.
Why must a consumer go through such an ordeal, especially since the Texas Residential Construction Commission obviously has made a concerted effort to hide the true number of complaints filed against homebuilders?
Perhaps it's something I should have expected, since TRCC is run by the homebuilders for the protection of homebuilders.
Stephanie Thompson, Georgetown
http://www.dallasnews.com/sharedcontent/dws/dn/opinion/letters/stories/DN-2pletters_0107edi.ART.State.Edition1.3d42861.html |