SAN ANTONIO -- You can count on heavy rain to hide the huge street problems in Ventura Heights. One woman found out the hard way.

"It was like I was falling off a cliff," said Terri Lucas.

Lucas accidentally drove her car through a 5-foot-wide pothole Thursday afternoon. The 7-inch deep hole damaged her car's motor and body.

"I was going very slowly, driving down Heights Valley, and all of a sudden I ended up in a pothole."

Neighbors in that area have complained about the unsafe, pothole-filled streets for months, without satisfactory action.

Bexar County considers the road a private street, since the developer didn't build the road properly.

"I was devastated," said Lucas. "I have never seen roads in the city this bad! This is very very bad, and very dangerous."

News 4 WOAI checked with Commissioner Tommy Adkisson. He says letters were recently sent to the builder and contractor demanding something be done to fix the problem.

So far, Adkisson says the builder, Sivage, is denying responsibility.

"I would like to tell them to come take a drive out here," said homeowner Brandon Lara. "Just take a drive out here, see for themselves how it really is."

Commissioner Adkisson assures the County will continue working proactively to get those responsible for the mess to step-up.

Unfortunately for Lucas, her car's stuck with damage.

"Please let's do something about these roads."
http://www.woai.com/news/local/story/Huge-pothole-problems-in-Northeast-side/Gt89KwdzkUK5FtH4YjZRcw.cspx