Study finds 99.8% of arbitration cases are decided in the corporation's favor, |
Tuesday, 10 June 2008 |
Mandatory Binding Arbitration Still Sucks
BusinessWeek has published a pretty substantial cover story on arbitration, and why it disadvantages consumers. Consumerist readers will be familiar with many of the story's criticisms: one study finds 99.8% of arbitration cases are decided in the corporation's favor, some arbitration firms market themselves to companies as a sympathetic and partial judge, the arbitration process is intentionally structured to handicap consumers, and more. Read more: Business Week: Banks vs. consumers (Guess Who Wins)
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