"One of the biggest problems, homeowners said, is poor customer service." 
--Eroding trust. New home buyers vent frustrations at builder [KBHomes] The Dallas Morning News
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Kaufman and Broad
"..HUD is spearheading a probe based on allegations involving its approval of the subdivision, and of KB Home's 10-year protection warranty."
Letter to Texas Senator Phil Gramm of Texas
From the Veteran's Administration concerning the North Hampton Subdivision.

KB Homeowners Fighting Mad



"Funk rents a 3-year-old, $80,000 house that has cracks between the wall and ceiling 
wide enough for her to stick her hand through."
Soggy-subdivision probe digs into approval data
By Adolfo Pesquera  Express-News



CURRENT NEWS AND EVENTS
Sep 6 2002 Editorial: Housing debacle warrants scrutiny San Antonio Express-News The contractor for the project is Magi Realty. Its subcontractor is KB Homes, a major homebuilder that has said it will take care of the problems. .... But they were supposed to replace aging, dilapidated public housing. Given the state of things less than a year after their construction, it won't take long for the new homes to achieve that aging and dilapidated look.

Aug 30 2002 And even MORE on KB Homes! SAHA slates hearing on Mirasol Homes  By Ron Wilson  San Antonio Express-News Problems at the $50 million single-family-homes development were detailed Aug. 12 in a San Antonio Express-News story [Fault found with housing project] that told of houses without back doors or windows, falling cabinets, broken doors and listing porch beams and a contaminated landfill that apparently escaped the notice of planners.

Aug 30 2002 KB Homes in the news. Again. Arlington: Builder sues over explosive  Woman says she found old bomb near home; suit says it was planted  By JASON TRAHAN / The Dallas Morning News. "Ms. Lewis, a plaintiff in one of the homeowners' lawsuits, said that before KB Home filed suit against her, company officials tried to persuade her to sign an affidavit swearing that she helped plant the bomb on Jan. 26 and that she has never found any of the practice bombs on her property or anywhere else in the subdivision. She said company officials told her that if she signed the affidavit, they would buy her $150,000 house back at about a $30,000 profit."

June 22, 2001 $10 million suit claims damage to homes from mold in Patterson   By MICHAEL MELLO  BEE STAFF WRITER PATTERSON -- Eighty-six residents are suing KBHomes, alleging that shoddy construction left homes susceptible to water seepage and mold contamination......The lawsuit is being drafted one year after Heartland Ranch homeowners complained to the City Council that repairs already had dragged on for two years or more. NOTE: Yet another example for the need of a lemon law.

June 7, 2001 KBHomes Homeowners Take Complaints to Former HUD Secretary, Henry Cisneros. "According to Seaman, the company is not currently under investigation in relation to to this group of homeowner's concerns. " See Related Story:

June 1, 2001  Soggy-subdivision probe digs into approval data   By Adolfo Pesquera  Express-News Business Writer   KB Home's troubled Northampton development has become the target of a federal investigation amid allegations that the developer-homebuilder may have falsified information to obtain U.S. Department of Housing and Urban Development approval.
June 1, 2001  Soggy-subdivision probe digs into approval data   By Adolfo Pesquera 
Express-News Business Writer   KB Home's troubled Northampton development has become the target of a federal investigation amid allegations that the developer-homebuilder may have falsified information to obtain U.S. Department of Housing and Urban Development approval.

See Also:

June 1, 2001 Letter to Texas Senator Phil Gramm from the Veteran's Administration concerning the North Hampton Subdivision.

June1 2001 Letter from the TNRCC (PDF Format) concerning the North Hampton Subdivision to Jaent Ahmad, HomeOwners for Better Building. Page 1, Page 2, Page 3.


May 26, 2001 KBHomes in the news again. Eyewitness News Wants to Know. You can see the video clip concerning a KB Honeowner in San Antonio, TX. The owner asked to invoke a Lemon  Law and requested his home to be bought back. KB's statement said the situation has been resolved. Was the home bought back or repaired? We will find out. [Requires Real Media.]

May 4, 2001 Added to the KBHomes page: Lago Vista Subdivision disclosure statement to potential new homeowners. "You hereby agree to release Kaufman and Broad from any claims, action, causes of action, personal injury, death or property losses related to the quality of drinking water in Lago Vista."

May 1, 2001 San Antonio Lightning: Affordable Housing At What Price? By Janet Ahmad President HomeOwners for Better Building. "You agree and acknowledge that Kaufman and Broad is not responsible or liable for any environmental conditions at Lago Vista that are the result of the environmental contamination at Kelly AFB, including but not limited to the polluted groundwater. " ---Lago Vista Disclaimer.

May 1, 2001 San Antonio Lightning: (Satire) Henry Cisneros Proudly Presents
Canal De Amor. [Henry Cisneros of KBHomes] Presenting the newest in home development...an affordable, probably non-toxic, housing community for the San Antonio market!

April 22, 2001 Eroding trust. New home buyers vent frustrations at builder [KBHOMES] By Ian McCannThe Dallas Morning News. "One of the biggest problems, homeowners said, is poor customer service."

WFAA CH 8 News Dallas: KBHomes Homeowners take their complaints to the Frisco City council. The Proposed Texas Home Lemon Law is mentioned. You can view the news on April 16 and April 17at:

April 17, 2001 K&B in the news again in Dallas:  Homeowners Speak Out Against Builder  FRISCO ó Dozens of angry homeowners in Frisco are calling for the city to take action against their builder, KB Home. ... Meanwhile, a homebuyerís lemon law is being considered by state lawmakers in Austin. 

April 17, 2001 Quote of the day: "Any time we get a complaint or work order from a home we address it in a timely fashion," said David Christian, with K-B Home." Homeowners Accuse Builder of Shoddy Work Reporter: Brett Shipp

April 07, 2001 Kaufman and Broad (KBhomes) homeowners shut down an open house in San Antonio using the only tool available to them. Picketing. This is called the Texas 2 by 4.

Feb 12, 2001 Added to the Kaufman Page:  Prospective Homebuyers, Protesters Mix At Grand Opening   Kaufman & Broad Subdivision Scene Of Homeowner Protest (KSAT-TV San Antonio, TX

"Along with prospective buyers for the newly built houses in the city's South Side, protesters arrived to air dissatisfactions with their own Kaufman & Broad homes located elsewhere in the city. Homeowners from the Northhampton subdivision in the city's Northeast Side have filed complaints with the builder, alleging shoddy workmanship. "

Feb 10, 2001 Added a link to the Link Pageto the Federal Trade Commision complaint form. Take 5 minutes of your time and submit a complaint about your builder. This will help in the long run.

Jan 18, 2001: Posted to the the Kaufman and Broad (KB Homes) page: "Los Angeles-based Kaufman and Broad announced Wednesday it is changing its name to KB Homes.

We think itís great that our company has established such trust and familiarity with our customers that they recognize us by this shorter, friendlier name," company Chairman and Chief Executive Officer Bruce Karatz said recently.  "The name KB Home is a warm way to reflect what we offer." Warmly reflect  on the Kaufman Page.

Jan 12, 2001:  Posted to the Mold and Kaufman & Broad Page: Mold Forces Families Out Of Homes. Families Demand Answers From Home Builders The Flanigans were among a group of about a dozen residents of a Kaufman & Broad housing tract in Dixon who picketed a company sales office Sunday on Christine Drive in Vacaville. They all expressed deep concerns about moisture penetration on the foundations of their Dixon homes that has led, they say, to family illnesses and damage to their $200,000-plus structures.

Dec 22, 2000 Posted AnotherNorth Hampton Subdivision draft buyout!. See Kaufman and Broad looks at buying out homeowners for background information. "K & B will purchase your home for your original purchase price and the value of the improvements listed below....."

Oct 29, 2000 North Hampton Subdivision pickets. See Kaufman and Broad looks at buying out homeowners for background information. 

Oct 26, 2000 American Homebuyers Protection Act. Sponsor: Rep Gonzalez, Charles A. Prohibits a person engaged in the construction of new homes from: (1) requiring a home purchaser to enter into a mandatory arbitration agreement as a condition precedent to entering into a purchase contract; and (2) offering a home purchaser a contract which includes a mandatory arbitration agreement unless such agreement is a separate agreement. 

Oct 26, 2000 Added to Builders in the NewsAC placement fuels hot fight  [San Antonio, TX] By David Anthony Richelieu Express-News Staff Writer. The City Council is expected to resolve a dispute today over whether the stacking of air conditioning units over electric hot water heaters should be allowed to continue in new homes and apartments.

"....the city has a moral obligation to change a potentially dangerous practice, adding that it was only a matter of time before a water heater short circuit would trigger a larger fire and put people's lives at risk." Press Release HomeOwners for Better Building.

Oct 18, 2000 Added to Builders in the News Federal Trade Commission, June 1991: KAUFMAN AND BROAD HOME CORPORATION AGREES TO SETTLE FTC CHARGES BY PAYING A $595,000 CIVIL PENALTY "The Federal Trade Commission announced today that Kaufman and Broad Home Corporation (K&BHC) of Los Angeles, a homebuilder, has agreed to settle charges that it violated a 1979 FTC order by failing to make warranty repairs in a timely manner."


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