It's a story you'll see only on 11 News.

Spigots sticking out too far, carpet fraying and not glued down, pieces of brick pulling right out of the foyer.

These are some of the things Clifton homeowners say a local builder left them with after they paid hundreds of thousands of dollars for their homes.

11 News Reporter Jessia Zartler has this exclusive story and information on how you can protect yourself.

Three homeowners she talked to thought they were getting good deals on their dream homes, but now a year and a half later they're paying tens of thousands of dollars to finish work on their houses.

Money spent on work they say their builder should have finished.

Chris Urbanski used a Marine Corps veteran, used a VA Loan to buy his first house built by Bookcliff Builders of Fruita.

He bought a $284,000 home that a little more than a year later he says is falling apart.

And Urbanski isn't the only one who says he's had problems with Bookcliff Builders.

Greg Lonergan says just months after he bought his home, the roof started leaking, he got a notice from the County about his driveway breaking code and says his wood floors have cracks.

Both are out of luck because he and Urbanski say they haven't been able to get a hold of the builder.

Neither could 11News. Jessica Zartler knocked on owner matt steckman's door and all the numbers listed for the company are out of service.

Better Business Bureau records for the company show a "D" grade with one unanswered complaint.

Something Lonergan and Urbanski admit they didn't check.

But it’s something Holly Miller with the BBB says may have helped.

She says it's important to be thorough before you sign anything, keep your paperwork, get inspections before and after the house is built and ask the right questions.

Colorado is one of the few states that doesn't require contractors to be licensed and why the BBB says our state sees more of these types of problems.

If you're wondering about the track record of a contractor you're thinking about using and want to do a little more research, click the link below.