Once grey concrete curbs are now colorful on Beckton Park Ave. in the southwest neighborhood of Liberty at Huntington near Ft. Apache and Warm Springs.
"I talked to my husband, I said, we got a red stripe down there! I don't know what that's all about," recalls homeowner Debbie Minkler
It's a color that's all about "no parking."
"Oh, it's crazy! It's just crazy!" Minkler says.
Builder KB homes put in streets in the development that are too narrow for emergency vehicles to get through if cars are parked on both sides.
Even so, homeowners have been allowed to park on their street for at least a year.
"They've given us no alternatives for parking," says neighbor Dara Jackson.
On one day, the red stripe went down, neighbors went to bed and when they woke up, "We come out here getting ready to go to work and the whole side of our street is vacant," says another neighor, Gladis Aguiler.
Eleven cars were gone with no explanation.
"Our first thought was that our car had been stolen," Minkler explains.
But they hand't been stolen.
Every car parked on their street had been towed away just hours after the curb was painted.
"They lay down a red line, come in that night and tow all our vehicles. They victimized us! They totally victimized us and there was no record left there as to, you know, "hello! we took your car..." nothing!" Minkler recalls.
Some neighbors met for the first time at this Custom Towing office where each one of them had to come up with $300 cash to get their cars back.
Debbie Minkler tells us that's a hardship, to say the least.
"I'm sitting here thinking okay, am I gona pay the bills? I mean we've got it that close that $300 dollars is a lot of money."
"To me, they bilked us for $300 dollars," Jackson adds.
They called their homeowners association for answers.
"They tell me, no it's the homebuilder, so then I call the homebuilder and they're like, no it's the association, so they're playing hot potato, ya know, with each other," Aguiler explains.
Then, they called Contact 13.
Chief Investigator Darcy Spears made multiple phone calls, and even went down to RMI management in person to get answers.
They wouldn't tell us how this happened, why the homeowners weren't notified and why the tow company was there before the red paint on the curb had even dried.
What they would say is they're working with developer KB Homes to get the best possible resolution.
Gladis Aguiler sums up all the residents feelings.
"It's very very upsetting because nobody wants to take responsibility for the actions that have happened out here. It's an injustice for everyone here and an inconvenience."
Although KB Homes refuses to go on camera or give an explanation, they are going to reimburse all eleven homeowners for the towing fees as well as lost wages from missing work the morning they discovered their cars were gone.
Now, parking options are few and far between for the Liberty at Huntington community.
Neighbors tell us their single-car garages are too small for most cars, and the auxiliary lot a block away fills up fast, leaving them nowhere to park.
So what do you think about this situation?
Sound off by posting a comment below or sending Darcy an e-mail at
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