Craft Homes and True Homes are too generic as names to easily research online. My general impression of Charlotte (assumed NC.), builders tend to be more conscientious people in that part of the country. Seems to be a pretty decent place to live from what I’ve heard, IMO.
Update: that opinion was based largely on City-Data posts, and now knowing that city-data arbitrarily delete posts because they aren't positive or promotional, it’s not reliable info. You only see mostly positive info about such places through city-data because that’s all they allow.
Buying a new home, it is no different than any other place, in that buying a home is primarily a buyer beware situation. And that your due diligence (to beware) is circumvented as much as possible by the building industry.
People tend to come here with builder problems, so I don’t think you’ll get a specific builder recommendations here. It is one of the few places my home’s builder has not generated significant or visible complaints to my knowledge, which says a lot to me.
Even with sorely lacking consumer protection, it’s a good a time as any time to build a new home for long term if you have the facts and still want to. That’s only if you're insulated against what will be a continued economic downturn / recession, and you can risk possible devaluation on a new home value for a while.
Buying a new home doesn’t interest me personally, regardless, because of unresolved consumer protection issues. There are many pitfalls, but read this site, and check links so you at least know the down sides well. Some issues that do happen will likely surprise you.
I think there is a link on the index page to a good resource book , called homebuilding pitfalls (not sure the exact title). It’s a buyers guide. Also just got info about a more in-depth program, unsure of it’s quality-
http://www.house-n-home-building.com/home_building_course.htmlGood luck!
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