From ripoff report: Seems like the BBB in Houston is intent on keepng these guys as good clients. good customers.
When you read the report you will see where they went to court and rescheduled 2X. That seems to be their MO.
They did that 2x at a BBB mediation with several families. Then they had the audacity to say The homeowner agreed to arbitration and cancelled at the last minute. That was another big, fat lie from this company. The mediation at the BBB was sooo bad why would one pursue anything else with people who collect dues from the company that victimizes you.
You will notice where this family says they received no help from the BBB.
http://www.ripoffreport.com/reports/0/361/ripoff0361028.htmI have been told that when people click on this link they report either takes too long or does not come up. If that is the case just go to ripoff report and search for Legend. You will see a report that says a 5 year old home falling apart.